Bjamexza Q. Pyndejo / James O. Payne, Jr. (bxiie) wrote,
Bjamexza Q. Pyndejo / James O. Payne, Jr.
bxiie

I just set up critical incident support paging. Now when a client has a bad problem, they can send email to a certain account. The account will forward the email to my pager when it arrives, day or night, so I can deal with the problem immediately. Of course, I'll bill them a critical incident support charge in addition to the billable hours to discourage frivolous use of the paging.

My only competition in the area is unavailable outside of normal working hours, Monday through Friday, and completely unavailable on the weekends. You can't even page them; you leave voice mail for your 'service coordinator' and hope the person isn't sick or on vacation. If your 24x7 factory goes down Friday at 5:05 and you're relying on these guys, you're down until 9:00 on Monday. Later, actually; nine is the earliest you can expect them to pick up the message.

I'm getting ready to lease a van for the company, primarily to serve as rolling advertising.

I told my existing client that I was getting ready to run print advertising and reminded him of the wonderful statement he made to me a few months ago regarding the service I provide; he said I could use the statement in ads (in fact, what he said was 'say whatever you want'). So now I can say that the president of the state's fastest growing manufacturer said that Divergent Technology is 'great... You're responsive, and you understand'.
Subscribe

  • BxiieVision Studios

    I've set up a new web site for my art. http://www.bxiie.com

  • Hiatus

    This is a link to a set on SoundCloud. The set is comprised of songs that I like from the time that XenophoN stopped playing until a year or so ago.…

  • Wow. Just wow.

    Last night I noticed that one of my FEMA deployment bags was missing from my home office; I had last seen it Saturday when I used the GPSr from the…

  • Post a new comment

    Error

    default userpic
    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 0 comments